Coordinator Future Analytics


Future Analytics Consulting (FAC) oversees the overall project management and coordination aspects of the RESILENS project. FAC is also involved in the development of the resilience methodologies, the resilience management matrix and audit toolkit, and the ERMG formulation (including table-top testing). Project communication and dissemination activities are also carried out.

Form more information on Future Analytics Consulting (FAC):

FAC is an urban planning and research consultancy with specialism’s in data analytics, urban economics and urban resilience. From an organisational perspective, the RESILENS project will further expand and strengthen our knowledge and expertise on key aspects of CI and urban infrastructural resilience. The success of the project will enhance the capacity of FAC to lead and contribute to other EU research projects relevant to urban and CI resilience. As urban planning practitioners the experience and knowledge arising from our work on the RESILENS project will also be reflected in, and help to inform domestic projects relevant to urban planning, sustainability and resilience.

Irish Water


Irish Water (IW) is the new national utility responsible for the delivery of water and waste water services to some 1.8m customers across Ireland. Irish Water is responsible for all public water services infrastructure assets (drinking water and waste water) and for planning and targeting investment in improved national water services infrastructure to meet present and future needs within the Republic of Ireland.

In January 2014, Irish Water took over responsibility for the provision of public water services from the 34 Irish local authorities. Irish Water now has responsibility for the supply of drinking water to over 80% of the population via 1,027 separate public water supplies as well as the collection and treatment of wastewater from 1,069 separate agglomerations. Irish Water has taken over a large portfolio of assets, including several thousand smaller installations including pump stations, 58,000km of water pipelines and an estimated 35,000km of wastewater pipelines.

Irish Water has been established as an asset management driven business, in line with best international practice in the water utility sector and this represents a radical transformation in the water services planning and delivery model in Ireland. Irish Water prioritises investments from a whole-life cost perspective.

Specialist areas of expertise of Irish Water can be summarised as follows:

  • Asset Management approach to maintenance and investment in water services infrastructure.
  • Water services assets operations in the delivery of water services to meet customer service expectations in accordance with EU standards

For more information on Irish Water click here:

The involvement of Irish Water would be primarily in Work Package 4 where the ERMG will be demonstrated and tested in an operational environment through a Pilot Demonstrations. This Pilot Demonstration will take place in conjunction with the Dublin Regional Authority.

Lead Contact: Gerry Galvin

 Energias de Portugal (EDP)


In Portugal, EDP group operates across the electricity value chain in the generation, distribution and commercialisation of electricity and gas.EDP Distribuição (EDPD), one of the main companies in EDP Group, is the Portuguese Distribution System Operator (DSO), and distributes electricity to more than 6 million customers in Portugal with a network of more than 220.000 km. EDPD has distributed around 50 TWh of energy in 2012, with a headcount of 3.500 direct employees, and as much outsourced, and managing assets worth of 2.5b€, including 414 HV/MV substations, 65.000 MV/LV substations and more than 6 million LV meters.

For more information on EDP please click here:

As a critical infrastructure operator we will deliver all our knowledge about responding to real events, and we will test in a live scenario the tool to be deliver by RESILENS.

The RESILENS project will increase our preparedness and readiness due to the fact that we will have a better understanding how we can improve our plans. In the electric sector, highly interconnected, an incident in an Europe extreme can affect the grid in the other extreme, delivering a tool that all players can use will increase all the sector preparedness.

Lead Contact: Ricardo Messias

Camara Municipal de Lisboa


The Civil Protection Service (SMPC- Serviço Municipal de Protecção Civil) is a local authority under the structure of the Lisbon Municipality responsible for city management and daily emergency, during crisis and exceptional conditions to prevent collective risks and their effects in cases of disaster or accident inside the city limits. SMPC works in articulation with the National and District Civil Protection Authorities. Its mission is to identify risk situations with likelihood of occurrence inside geographical limits of the city.

We will be supporting the project by:

  • Providing contributions in the areas of resilience and risk concepts, definitions and methodologies and expertise as an end- user public organization on safety area
  • Participation on the pilot demonstration in Lisbon
  • Dissemination of project results in the community, entities and organizations in Lisbon/Portugal

The RESILENS project enables the exchange of knowledge with other European partners and experts within the resilience and in different areas and then will allow the sharing of knowledge gained with Lisbon’s stakeholders. RESILENS will provide tools to raise awareness of the population to the need to create more resilient societies

Lead Contact: Maria Telhado

Bundesanstalt für Straßenwesen

Bast-logo-300x176For the RESILENS project BASt will contribute to investigate the potential of applying a coordinated approach of resilience to the field of transport infrastructure security. Thereby, BASt will work on the assessment of all resiliency phases for the German road transport network, in particular for tunnels and bridges.

For more information on Bast click here:

The RESILENS project will put BASt in a position to contribute to the increasing of the security of the road infrastructure in Germany by transferring resilience from a theoretical to a practical approach.

Lead Contact: Ulrich Bergerhausen
Leading on Work Package 2

Factor Social


Factor Social will bring its methodology and experience in integrating stakeholder values in solving complex interdisciplinary problems.  Methodologically, FS will contribute quantitative decision-analytic tools for resilience quantification and integration in risk-based decision framework.  Operationally, FS will conduct stakeholders needs assessment on resilience use and its integration in operations as well as provide training and materials focused on enhancing resilience management in organizations.

For more information on Factor Social click here:

RESILENS will provide FS with opportunity to promote integration of social and physical science to solve complex problems, will help in building new and enhancing existing tools that FS uses and provide a broader stakeholder base for FS’s reach for risk and resilience management within EU community.’

Lead Contact: Cláudia Rodrigues
Leading on Work Package 2



Fraunhofer EMI is one of the key technical partners (together with FAC and TCD) with focus on the formalisation of the risk-driven resilience management scheme, the semi-quantitative layer of methods and the quantitative methods for transport and energy grids, including supporting the GIS visualisation and tool development.

For more information on Fraunhofer click here:

The RESILENS project will have an impact on Fraunhofer EMI in the understanding of stakeholder needs and requirements and in the development of processes and methodologies for resilience and risk management with the aim of assessing and enhancing the resilience of end-users, e.g. cities, organisations, critical infrastructures providers.

Lead Contact: Jeorg Finger
Leading on Work Package 2

Skills for Justice

Skills-for-Justice-logo-300x66Skills for Justice Enterprises specialises in UK andinternational skills development.  It is a specialist organisation which is part of the wider Skills for Health & Justice Group, which has evolved from two UK Sector Skills Councils, Skills for Health and Skills for Justice.  They hold the UK Government Sector Skills Council licence for all Health, Justice and Community Safety infrastructure providers, emergency responders and Legal Services since 2004.  Skills for Justice Enterprises will bring invaluable knowledge in the development of skills standards for interoperability that the European Resilience Management Guideline will align with.  We will also contribute to the development of Critical Infrastructure resilience principles and methods, and the evaluation and assessment processes within the pilot demonstrations.

Resilens could prove to be a game changer for the employers we represent who have to plan to prevent, and how best to respond to, incidents affecting CI. Consistency, standards and strong collaboration are key to them and taking a pan EU approach to making the system more resilient aligns with their aims.

Within the RESILENS project, Skills for Justice Enterprises have particular responsibility for leading: Work Package 6 – Communication Dissemination, Education and Training.

Lead Contact: Rachel Searle
Leading on Work Package 6

Eastern and Midland Regional Assembly


The Eastern and Midland Regional Assembly covers the province of Leinster less the south eastern counties of Carlow, Kilkenny and Wexford. The EMRA has responsibility for preparing a Regional Spatial and Economic Strategy (RSES) across its constituent local authorities and for coordination and oversight of the delivery of services in a regional context as and where appropriate.  48% of persons living in Ireland are resident in the EMRA region while the region itself contributes well over 50% of national GDP.

For more information on EMRA click here:

The linking of spatial development with regional economic development through regional spatial and economic strategies (RSES) in Ireland represents a positive departure from past procedure and thus ensuring that the systems and communities of the region are well placed and informed on how to resist, absorb, bounce back from and adapt to threats and events that might impact the spatial integrity and functioning of the region is a very relevant regional pursuit.

Lead Contact: Jim Conway
Leading on Work Package 4

Trinity College Dublin

Trinity-College-Logo-300x168The Centre for Innovative Human Systems, School of Psychology, TCD, is focused on the integration of research findings from RTD work packages across the project to help ensure a harmonised approach to the development of the ERMG and related tools. Our goal is to understand what the overall outputs and impacts of the RESILENS will be on operational and societal activities of stakeholders. We are working towards this through the utilisation of a Concept of Operations (CONOPS) approach to organizational research.

For more information on TCD click here:

The impacts of RESILENS are two-fold. Participation in the project provides an opportunity to explore and learn indepth how CI providers achieve resilience within a complex sociotechnical system. The outcomes of the project will provide guidelines to help shape CI regulations and policies, driving progress, innovation and future research in the field.

Lead Contact: Michael Cooke
Leading on Work Package 5

MTRS  3 Solutions and Services LTD (MTRS)


MTRS is an international consulting company (SME) specialising in the development of a broad range of security solutions, policies and strategies for critical infrastructures, and specifically for the transport sector. The company’s tailored solutions mitigate and prevent risks of criminal activity and terror attacks targeting these infrastructures, as well as risks and consequences of natural disasters. The company’s solutions, developed in-house, comprise a broad range of means and measures, including, among others, enhancing resilience, improving operational efficiency, defining security policies, and developing security concepts, plans and procedures. It also provides security and business consulting services to developers of technological security solutions.

  • Literature review and research support for the development of a methodology to determine resilience management methods for critical infrastructures, as well as  methods and tools and defining matrices for resilience monitoring
  • Leading the activities included in WP3 – development of a handbook with guidelines on resilience management in critical infrastructures in Europe – developing a methodology, draft and final management guidelines, table-top exercises and an interactive decision support tool
  • Technical support and expertise in the transportation sector
  • Development of different training courses, including e-learning modules (computer based training – CBT)

Form more information on MTRs click here :

Lead Contact: Gilad Rafaeli
Leading on Work Package 3

University of Warwick

University-of-Warwick-300x101The University of Warwick is one of the UK’s leading universities with an acknowledged reputation for excellence in research and teaching, for innovation, and for links with business and industry. The HARMONISE project builds upon the on-going work on urban security and resilience in the University’s Faculty of Social Sciences and Department of Political Science and International Studies.

For more information on the University of Warwick click here:

Lead Contact: Jon Coaffee
Leading on Work Package 1