CML: videos What is Resilience?

 Focuses on Communication, Dissemination, Education and Training and following the initial guidances defined to perform the European Resilience Management Guideline (ERMG) and the results achived on Lisbon Pilot (WP4), Lisbon City Council proceeded to perform a set of educational resources oriented to information and awareness actions and published them on VIMEO channel with public access on Those videos gather concepts and the project RESILENS strategy, that emphasize the city point of view as resilient critical infrastructure, since the main contribution that CML defined to presented as an end user at local level and don’t recognize itself like a critical infrastructure.

The design of 4 short videos (approx. 1 minute each one), composed by illustrations and pictograms were draw for this purpose, identify what is understood by urban resilience and emphasize the city role, while:

  • Critical infrastructures manager;
  • Appropriating\owning proprietary with jurisdiction over the municipal territory (aerial, surface and underground) where are located critical infrastructures managed by several entities while provider of basic services to the citizens.
  • Centralizing of bidirecional flows of interdependencies between the citizen and the several key actors crucialfor its operation, responsible by the increase of city resilience.

The information to be transmitted highlight the role of the today’s city, before, during and after in the imminence or occurrence of a disruption (manmade or natural disaster), through the creation of a complex multi-system, dynamic and in constant evolution (finantial and temporal dimension), opened to several interdependencies with enhance the role of the information disseminated and communication, and where are presented several actors.

The translation of essential concepts in graphic messages, simple, evidentand intuitive, illustrated by specific pictograms and appealing that intendvalorize the following principles:

  • Resilience: portrayed by a joint rise of levels
  • Resilience Management: portrayed by a dynamic round design in which actions fit together
  • Cycle Phases of Resilience Management illustrated by standardized colors, in state of disruption, before (green = evacuation), during (red = emergency/hazard) and after (blue = information)
  • Actions: represented singly by pictograms that illustrate the key concepts defined consensually by experts that had participate on the Lisbon Pilot demonstration and validated by the RESILENS project Consortium
  • Critical Infrastructures: depicted as illustrations of buildings with specific linkage to the management resilience phase
  • Communication and information: visualized on the illustrations through the screens to spread messages online and in real time (how to prevent or how to act)
  • Interdependencies: depicted by symbols in shape of gear wheel
  • Harmonisation: depicted by graphical symbols of equal syze that not allow the valorization of some actions jeopardizing the remaining
  • Dynamic: portrayed by the whole movement included in Resilience Management Cycle and in each one of the actions that make up the cycle
  • Target audience
  • Audience: Identified in the illustrations (managers / operators of critical infrastructures, decision-makers and the general public)
  • Dimentions: illustrated by the presence of discriminatory counters in each one of the phases (time, damages, costs)
  • Sound: symbolized by sounds and environmental noise that identifies specific episodes of the city

The Critical Infrastructures sectors in use were based by the definition by the European Programme for Critical Infrastructure Protection (EPCIP). (directive 2008/114/CE 8 december transposed to portuguese lay by DL nº62/2011 9 may)

  1. Energy (electric | fuels)
  2. Chemical and nuclear industry
  3. Information, Communication Technologies, ICT Water
  4. Food
  5. Health
  6. Financial
  7. Transport and infastructures
  8. Space and research
  9. Research facilities
  10. Civil administration
  11. Public and legal order and safety
  12. Others

This is intended to respond to What we want to know in terms of:

  • What do we mean by resilience & resilience management?
  • What is a resilient critical infrastructure?
  • What are the time periods to be considered on the resilience management cycle (phases before, during and after a disruptive event)?
  • Who are the key-actors involved in the resilience process, focus on critical infrastructures?
  • How to increase the management of resilient critical infrastructures?
  • How resilient critical infrastructure as a part of a system (owned by one or more separate agencies), will cope together with disasters the city might experience?
  • How can be covered the many dimensions of planning and disaster preparation focus on urban resilience?
  • How can be understand the complexity and different levels of interdependence?
  • Which is the international legal and regulatory instrument that imposes guidelines on all EU member countries?
  • Who should use this information?

The achieve of an appealing graphic design supported in a universal language allows simultaneously (1) overtake barriers to the communication created by the use of several languages and terminology/definitions/concepts (2) the same message is spread through alternative communication channels (social networks and websites), and (3) it reaches more diverse audiences and reach a wider viewing.

It’s important to remind that the RESILENS consortium is very open to knowledge sharing and collaborating with research projects on similar topics: resilience, CI.

This strategy provides a set of assessments that will allow local governments to monitor and review progress and challenges in the implementation of the Sendai Framework for Disaster Risk Reduction: 2015-2030, and assess their disaster resilience. The results achieved will certainly be considered as a best practice, and will strengthen the city’s organizational resilience and simultaneously promote a participatory process of CITY + RESILIENT, with the involvement of international, national, local partners, the community and the citizen himself.